Prior to using DaZZee Integrations we were experiencing wild swings in technology expenses, loss of revenue from network downtime, overburdened internal staff trying to fix issues to help control the costs of IT, and endless headaches. After using DaZZee – our expenses are budgeted and predictable every month, our internal staff is freed up to focus on revenue generating activities, our network has calmed down and our management team is no longer distracted by maintenance issues from our technology!
During the installation we had a few questions and items which needed additional attention; The DaZZee engineers have been immediate in responding to any issues which needed additional tweaking. It’s difficult to place a value on that type of customer care because not all businesses work that way- especially in a technology-driven field.
DaZZee Integrations understood our special needs and allowed our operation to make an almost seamless transition to an IP based telephone system. They took our problems and concerns seriously throughout the transition process and went beyond expectations in resolving any issues. DaZZee Integrations is able to implement successful solutions because they understand and address their client’s needs and requirements.
When it comes to technology and how it related to our companies, my number one goal was to increase functionality and decrease expenditures. Having DaZZee Integrations review our expenses and evaluate our needs really paid off. We were able to consolidate the number of incoming lines and connect all of our properties with one uniform system. The end result was exactly what we were looking for – better features, lower costs!
The monitoring service from DaZZee has already paid for itself within the first month of use! We would have lost an entire weekend of revenue if DaZZee had not been able to detect that the hard drive on our server was rapidly filling up due to a log file rotation issue. Before we had this service we would have had to wait until Monday morning and call someone to fix the issue – DaZZee notified us before the issue occurred and saved us over $2000 easily!