Training Videos
Empower your team with expert IT knowledge. Short, practical videos covering Microsoft 365, cybersecurity, AI tools, and IT fundamentals — built for small businesses and local governments.
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Microsoft 365 Essentials
4 videosGetting Started with Microsoft 365
8 minA walkthrough of the M365 dashboard, apps, and settings your team uses every day.
Microsoft Teams Best Practices
11 minChannels, meetings, file sharing, and the features most teams underuse.
OneDrive & SharePoint: What Goes Where
7 minUnderstanding the difference between personal OneDrive and team SharePoint libraries.
Outlook Productivity Tips
9 minRules, focused inbox, shared calendars, and delegation setup.
Cybersecurity Awareness
4 videosHow to Spot a Phishing Email
6 minReal examples of phishing attacks targeting small businesses and government offices — and how to recognize them.
Password Management 101
5 minWhy password reuse is dangerous, how password managers work, and how to set one up.
Multi-Factor Authentication Setup
8 minStep-by-step guide to enabling MFA on Microsoft 365, email, and key business apps.
What To Do If You Get Hacked
7 minImmediate steps to take if you suspect your account or device has been compromised.
AI Tools for Your Team
4 videosUsing Microsoft Copilot Effectively
10 minWhat Copilot can and cannot do — and how to write prompts that actually get useful results.
ChatGPT for Business: Getting Started
9 minPractical use cases for small business owners and staff — drafting, summarizing, and researching.
AI Safety: What Not to Paste Into AI Tools
6 minUnderstanding what data is safe to share with AI tools — and what should never leave your organization.
Automating Repetitive Tasks with AI
12 minA non-technical overview of how AI automation can eliminate routine manual work in your organization.
IT Fundamentals
4 videosHow to Submit a Support Ticket
4 minGetting the fastest resolution: what information to include, how to set priority, and what to expect.
Remote Desktop & VPN Basics
8 minHow to securely connect to your office systems from home or on the road.
Backup Best Practices for Your Team
6 minUnderstanding your backup strategy — what is backed up, how often, and how to recover a file.
Network Troubleshooting: First Steps
5 minSimple steps to try before calling support — saving everyone time on common connectivity issues.
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Our training library is continuously growing. If there's a specific topic your team needs help with — whether it's a software walkthrough, a security procedure, or an IT process — let us know and we'll add it to the queue.
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